LOGISTICS AND DELIVERY
Rosenstab ships internationally under FOB/FCA Quito, Ecuador Incoterms® 2020 terms, except for countries with trade sanctions or manufacturer restrictions. Our extensive freight forwarding partners network creates ultimate logistics solutions with the best freight rates from the world's top carriers. One of the top three countries for flower export in the world, Ecuador maintains a sustainable logistical infrastructure. It has high regional connectivity and global proximity to the Panama Canal and the United States. It operates important assets, such as international airports of Quito and Guayaquil, and the Guayaquil port. Also, the country is a part of three transcontinental submarine fiber optic cable systems, and that contributes a lot to the telecom requirements of modern logistics.
Generally, we ship by air and sea in full load or groupage transportation to our customers' international ports or airports. To reach the farthest destinations we use specific multi-modal transport systems as well. For shipments to the United States, a FedEx door-to-door solution is available. All shipments are well packed in our specially designed boxes to make sure that your valuable preserved roses and plants will get there: safely, successfully and on budget.
The shipping cost is calculated based on the freight rate and export fees. The freight rate is determined by the package weight, the shipping method, and the destination. Export fees consist of general and specific dues to let our products leave Ecuador: carrier and agent fees, phytosanitary certification, certificate of origin, export permit, etc. The orders are shipped out under the Rosenstab Sales Terms on receipt of the full payment by bank wire transfer. Since the US dollar is the national currency of Ecuador, our prices are expressed in USD. Tracking details are emailed to the customer once the order is shipped.
In many countries, the imported preserved flowers and plants are liable for duties and taxes. Also, we keep trying to be up to date with the shipping and import documentation requirements for the countries that we service, but we always ask our clients to contact their local customs brokers or the customs office to update the applicable regulations and import tariffs and fees. This is especially important for countries that are not parties to bilateral or multilateral agreements on free trade entered into by Ecuador.